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Personality or Proficiency?

By Hayden Groves

Scrolling through the listings throughout Fremantle on reiwa.com the other day, not only are there hardly any homes available for sale – only 27 that weren’t under contract – most of the stock is apartments at a ratio of 80:20. Quality detached homes are in huge demand across the entire metro area with demand for Fremantle homes higher than elsewhere due to the nature of the built
environment. Much of Fremantle is cottage built, there are plenty of semi-detached homes on compact lots, and apartments and terrace homes feature prominently.

This is better news for homeowners in Fremantle’s outer suburbs, White Gum Valley, Beaconsfield, Hilton, Hamilton Hill and East Fremantle where there is a greater proportion of detached homes than apartment and villa stock. Demand in these suburbs is generating strong competition amongst buyers with multiple offers on single homes on market commonplace.

In Fremantle itself, four-bedroom homes are hard to find with 107 of them selling over the past 12 months at a median price of $1,100,000. In contrast, 196 apartments sold this year at an average price of $537,000. Not to be blindsided by charm and inducements alone.

With these tight stock levels and escalating sales volumes, competition amongst agents to secure listings, knowing that they are almost guaranteed to sell, is fiercer than usual. Letterboxes are filled with agent flyers informing occupants of everything from market updates to Christmas pudding recipes.

Some agents will go to extraordinary lengths to ingratiate themselves on would-be sellers. Presented with the opportunity to list, some agents will turn up bearing flowers, champagne and chocolates on multiple occasions to encourage the owners to list with them.

There can be a fine line between delivery of service and harassment. I have heard many times vendors end up listing with an agent just so they’d stop harassing them. And this is often not their agent of first choice.

Accordingly, sellers ought to carefully consider their reasons behind choosing their agent. I doubt would-be sellers would actively seek an agent that delivered the best gifts or had the most vibrant personality. Surely, sellers would prefer their agent to have a demonstrated competency and proven method of delivering the best sales outcome. Sometimes, your preferred agent will have both, but sellers are well advised to not be blindsided by charm and inducements alone. Look for substance over style, professionalism over persistence. It’s not a personality contest.

Obviously, sellers are likely to choose an agent they warm to and like over one they don’t. However, look for agents that will genuinely care about the outcome for you rather than those desperate for a listing to make their numbers look good.

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